退款与结算Refunds & SettlementRefunds & SettlementRefunds & SettlementRefunds & SettlementRefunds & SettlementRefunds & SettlementRefunds & SettlementRefunds & Settlement
小程序充值退款Mini-program recharge refundsMini-program recharge refundsMini-program recharge refundsMini-program recharge refundsMini-program recharge refundsMini-program recharge refundsMini-program recharge refundsMini-program recharge refunds
小程序充值已计入总余额。余额中的“本站可退本金”仅表示可由本站提现流程办理的本金，小程序支付需按原渠道申请，不会在 T+1 自动转成本站可提现本金。Mini-program top-ups are included in your total balance. Principal available through the website refund flow is separate from refunds handled by the original mini-program payment channel; no automatic T+1 conversion occurs.Mini-program top-ups are included in your total balance. Principal available through the website refund flow is separate from refunds handled by the original mini-program payment channel; no automatic T+1 conversion occurs.Mini-program top-ups are included in your total balance. Principal available through the website refund flow is separate from refunds handled by the original mini-program payment channel; no automatic T+1 conversion occurs.Mini-program top-ups are included in your total balance. Principal available through the website refund flow is separate from refunds handled by the original mini-program payment channel; no automatic T+1 conversion occurs.Mini-program top-ups are included in your total balance. Principal available through the website refund flow is separate from refunds handled by the original mini-program payment channel; no automatic T+1 conversion occurs.Mini-program top-ups are included in your total balance. Principal available through the website refund flow is separate from refunds handled by the original mini-program payment channel; no automatic T+1 conversion occurs.Mini-program top-ups are included in your total balance. Principal available through the website refund flow is separate from refunds handled by the original mini-program payment channel; no automatic T+1 conversion occurs.Mini-program top-ups are included in your total balance. Principal available through the website refund flow is separate from refunds handled by the original mini-program payment channel; no automatic T+1 conversion occurs.
Apple 支付：登录 Apple 的报告问题页面，选择对应购买项目申请退款及查询状态。通常提交后 24–48 小时可获知申请更新；批准不等于即时退到账，时间以 Apple 和原支付方式为准。Apple purchases: request a refund and check its status on Apple's Report a Problem page. Updates usually take 24–48 hours after submission; approval and receipt of funds are separate steps.Apple purchases: request a refund and check its status on Apple's Report a Problem page. Updates usually take 24–48 hours after submission; approval and receipt of funds are separate steps.Apple purchases: request a refund and check its status on Apple's Report a Problem page. Updates usually take 24–48 hours after submission; approval and receipt of funds are separate steps.Apple purchases: request a refund and check its status on Apple's Report a Problem page. Updates usually take 24–48 hours after submission; approval and receipt of funds are separate steps.Apple purchases: request a refund and check its status on Apple's Report a Problem page. Updates usually take 24–48 hours after submission; approval and receipt of funds are separate steps.Apple purchases: request a refund and check its status on Apple's Report a Problem page. Updates usually take 24–48 hours after submission; approval and receipt of funds are separate steps.Apple purchases: request a refund and check its status on Apple's Report a Problem page. Updates usually take 24–48 hours after submission; approval and receipt of funds are separate steps.Apple purchases: request a refund and check its status on Apple's Report a Problem page. Updates usually take 24–48 hours after submission; approval and receipt of funds are separate steps. 在 Apple 申请或查询Request or check with AppleRequest or check with AppleRequest or check with AppleRequest or check with AppleRequest or check with AppleRequest or check with AppleRequest or check with AppleRequest or check with Apple
微信虚拟支付：在小程序菜单联系微信客服，提供充值订单号、金额及付款时间，核对未使用本金后按微信虚拟支付渠道办理。当前此渠道由客服处理，尚未提供用户自助提交；请勿通过普通微信支付提现按钮重复申请。WeChat virtual payments: contact mini-program customer service with your order number, amount and payment time. Unused principal is reviewed and handled through the virtual-payment channel. This channel currently requires support; do not submit it through the ordinary WeChat refund button.WeChat virtual payments: contact mini-program customer service with your order number, amount and payment time. Unused principal is reviewed and handled through the virtual-payment channel. This channel currently requires support; do not submit it through the ordinary WeChat refund button.WeChat virtual payments: contact mini-program customer service with your order number, amount and payment time. Unused principal is reviewed and handled through the virtual-payment channel. This channel currently requires support; do not submit it through the ordinary WeChat refund button.WeChat virtual payments: contact mini-program customer service with your order number, amount and payment time. Unused principal is reviewed and handled through the virtual-payment channel. This channel currently requires support; do not submit it through the ordinary WeChat refund button.WeChat virtual payments: contact mini-program customer service with your order number, amount and payment time. Unused principal is reviewed and handled through the virtual-payment channel. This channel currently requires support; do not submit it through the ordinary WeChat refund button.WeChat virtual payments: contact mini-program customer service with your order number, amount and payment time. Unused principal is reviewed and handled through the virtual-payment channel. This channel currently requires support; do not submit it through the ordinary WeChat refund button.WeChat virtual payments: contact mini-program customer service with your order number, amount and payment time. Unused principal is reviewed and handled through the virtual-payment channel. This channel currently requires support; do not submit it through the ordinary WeChat refund button.WeChat virtual payments: contact mini-program customer service with your order number, amount and payment time. Unused principal is reviewed and handled through the virtual-payment channel. This channel currently requires support; do not submit it through the ordinary WeChat refund button.
若小程序无法打开 Apple 页面，请在 Safari 输入 reportaproblem.apple.com，使用付款时的 Apple 账户登录。Apple 内购退款由 Apple 审核，微信小程序后台不提供同样的商户退款按钮。If the Apple page cannot open inside WeChat, enter reportaproblem.apple.com in Safari and sign in with the Apple account used for the purchase. Apple reviews in-app purchase refunds; these are separate from merchant refunds in the WeChat console.If the Apple page cannot open inside WeChat, enter reportaproblem.apple.com in Safari and sign in with the Apple account used for the purchase. Apple reviews in-app purchase refunds; these are separate from merchant refunds in the WeChat console.If the Apple page cannot open inside WeChat, enter reportaproblem.apple.com in Safari and sign in with the Apple account used for the purchase. Apple reviews in-app purchase refunds; these are separate from merchant refunds in the WeChat console.If the Apple page cannot open inside WeChat, enter reportaproblem.apple.com in Safari and sign in with the Apple account used for the purchase. Apple reviews in-app purchase refunds; these are separate from merchant refunds in the WeChat console.If the Apple page cannot open inside WeChat, enter reportaproblem.apple.com in Safari and sign in with the Apple account used for the purchase. Apple reviews in-app purchase refunds; these are separate from merchant refunds in the WeChat console.If the Apple page cannot open inside WeChat, enter reportaproblem.apple.com in Safari and sign in with the Apple account used for the purchase. Apple reviews in-app purchase refunds; these are separate from merchant refunds in the WeChat console.If the Apple page cannot open inside WeChat, enter reportaproblem.apple.com in Safari and sign in with the Apple account used for the purchase. Apple reviews in-app purchase refunds; these are separate from merchant refunds in the WeChat console.If the Apple page cannot open inside WeChat, enter reportaproblem.apple.com in Safari and sign in with the Apple account used for the purchase. Apple reviews in-app purchase refunds; these are separate from merchant refunds in the WeChat console.
Apple 官方退款说明Apple refund instructionsApple refund instructionsApple refund instructionsApple refund instructionsApple refund instructionsApple refund instructionsApple refund instructionsApple refund instructions · 查看充值订单号与到账状态View recharge orders and credit statusView recharge orders and credit statusView recharge orders and credit statusView recharge orders and credit statusView recharge orders and credit statusView recharge orders and credit statusView recharge orders and credit statusView recharge orders and credit status
1. 适用范围1. Scope1. Scope1. Scope1. Scope1. Scope1. Scope1. Scope1. Scope
本政策适用于当前提供的 SASI 余额、按次付费工具与其他明确标价的软件数字服务。This policy applies to current SASI Balance, per-use tools and other clearly priced digital software services.This policy applies to current SASI Balance, per-use tools and other clearly priced digital software services.This policy applies to current SASI Balance, per-use tools and other clearly priced digital software services.This policy applies to current SASI Balance, per-use tools and other clearly priced digital software services.This policy applies to current SASI Balance, per-use tools and other clearly priced digital software services.This policy applies to current SASI Balance, per-use tools and other clearly priced digital software services.This policy applies to current SASI Balance, per-use tools and other clearly priced digital software services.This policy applies to current SASI Balance, per-use tools and other clearly priced digital software services.
2. 余额提现2. Balance Withdrawals2. Balance Withdrawals2. Balance Withdrawals2. Balance Withdrawals2. Balance Withdrawals2. Balance Withdrawals2. Balance Withdrawals2. Balance Withdrawals
不再使用服务时，可以申请把尚未消耗的真实充值本金退回原支付方式。灵犀场会先确认这笔充值确实属于你的账户、且这部分金额还没有被使用，再发起退款。If you stop using the service, unused paid principal may be returned to the original payment method. LINGXIFIELD first confirms that the top-up belongs to your account and that the requested amount has not been used, then sends the refund.If you stop using the service, unused paid principal may be returned to the original payment method. LINGXIFIELD first confirms that the top-up belongs to your account and that the requested amount has not been used, then sends the refund.If you stop using the service, unused paid principal may be returned to the original payment method. LINGXIFIELD first confirms that the top-up belongs to your account and that the requested amount has not been used, then sends the refund.If you stop using the service, unused paid principal may be returned to the original payment method. LINGXIFIELD first confirms that the top-up belongs to your account and that the requested amount has not been used, then sends the refund.If you stop using the service, unused paid principal may be returned to the original payment method. LINGXIFIELD first confirms that the top-up belongs to your account and that the requested amount has not been used, then sends the refund.If you stop using the service, unused paid principal may be returned to the original payment method. LINGXIFIELD first confirms that the top-up belongs to your account and that the requested amount has not been used, then sends the refund.If you stop using the service, unused paid principal may be returned to the original payment method. LINGXIFIELD first confirms that the top-up belongs to your account and that the requested amount has not been used, then sends the refund.If you stop using the service, unused paid principal may be returned to the original payment method. LINGXIFIELD first confirms that the top-up belongs to your account and that the requested amount has not been used, then sends the refund.
3. 不可提现余额3. Non-withdrawable Balance3. Non-withdrawable Balance3. Non-withdrawable Balance3. Non-withdrawable Balance3. Non-withdrawable Balance3. Non-withdrawable Balance3. Non-withdrawable Balance3. Non-withdrawable Balance
赠送额度、邀请奖励、补偿额度、已经消耗的充值本金，以及正在任务中冻结或已实际结算的金额不能提现为现金。Promotional credits, referral rewards, compensation credits, consumed principal, and funds reserved or settled for active work cannot be withdrawn as cash.Promotional credits, referral rewards, compensation credits, consumed principal, and funds reserved or settled for active work cannot be withdrawn as cash.Promotional credits, referral rewards, compensation credits, consumed principal, and funds reserved or settled for active work cannot be withdrawn as cash.Promotional credits, referral rewards, compensation credits, consumed principal, and funds reserved or settled for active work cannot be withdrawn as cash.Promotional credits, referral rewards, compensation credits, consumed principal, and funds reserved or settled for active work cannot be withdrawn as cash.Promotional credits, referral rewards, compensation credits, consumed principal, and funds reserved or settled for active work cannot be withdrawn as cash.Promotional credits, referral rewards, compensation credits, consumed principal, and funds reserved or settled for active work cannot be withdrawn as cash.Promotional credits, referral rewards, compensation credits, consumed principal, and funds reserved or settled for active work cannot be withdrawn as cash.
4. 支付渠道处理4. Provider Processing4. Provider Processing4. Provider Processing4. Provider Processing4. Provider Processing4. Provider Processing4. Provider Processing4. Provider Processing
退款只退回原支付方式和原支付币种。如果支付平台还在处理中，这笔金额会继续保持为“退款处理中”，不会因为网络延迟而重复退款。Refunds return only to the original payment method and currency. If the payment service is still processing the refund, the amount remains marked as pending and is not refunded twice because of a network delay.Refunds return only to the original payment method and currency. If the payment service is still processing the refund, the amount remains marked as pending and is not refunded twice because of a network delay.Refunds return only to the original payment method and currency. If the payment service is still processing the refund, the amount remains marked as pending and is not refunded twice because of a network delay.Refunds return only to the original payment method and currency. If the payment service is still processing the refund, the amount remains marked as pending and is not refunded twice because of a network delay.Refunds return only to the original payment method and currency. If the payment service is still processing the refund, the amount remains marked as pending and is not refunded twice because of a network delay.Refunds return only to the original payment method and currency. If the payment service is still processing the refund, the amount remains marked as pending and is not refunded twice because of a network delay.Refunds return only to the original payment method and currency. If the payment service is still processing the refund, the amount remains marked as pending and is not refunded twice because of a network delay.Refunds return only to the original payment method and currency. If the payment service is still processing the refund, the amount remains marked as pending and is not refunded twice because of a network delay.
5. 其他退款5. Other Refunds5. Other Refunds5. Other Refunds5. Other Refunds5. Other Refunds5. Other Refunds5. Other Refunds5. Other Refunds
重复扣款、未经授权支付、支付成功但权益未到账或平台技术故障等非余额提现问题，可发送注册邮箱、订单号与说明至 support@lingxifield.com。For duplicate charges, unauthorized payments, missing entitlements, or platform faults outside the balance-withdrawal flow, send your registered email, order number and details to support@lingxifield.com.For duplicate charges, unauthorized payments, missing entitlements, or platform faults outside the balance-withdrawal flow, send your registered email, order number and details to support@lingxifield.com.For duplicate charges, unauthorized payments, missing entitlements, or platform faults outside the balance-withdrawal flow, send your registered email, order number and details to support@lingxifield.com.For duplicate charges, unauthorized payments, missing entitlements, or platform faults outside the balance-withdrawal flow, send your registered email, order number and details to support@lingxifield.com.For duplicate charges, unauthorized payments, missing entitlements, or platform faults outside the balance-withdrawal flow, send your registered email, order number and details to support@lingxifield.com.For duplicate charges, unauthorized payments, missing entitlements, or platform faults outside the balance-withdrawal flow, send your registered email, order number and details to support@lingxifield.com.For duplicate charges, unauthorized payments, missing entitlements, or platform faults outside the balance-withdrawal flow, send your registered email, order number and details to support@lingxifield.com.For duplicate charges, unauthorized payments, missing entitlements, or platform faults outside the balance-withdrawal flow, send your registered email, order number and details to support@lingxifield.com.